Helping companies streamline the workflows that support customer engagements.
Enpowering companies to address the changing needs with the new era of customer service.
Managed cloud computing/hosting services that can be adapted to specific enterprise IT needs.
Custom software to support critical functions and fill the gaps present in the existing software packages.
Work Item Management (WIM™) from Concurrent Technologies is a case Management Tool that supports the delivery of a consistent customer experience by monitoring touchpoints and business workflows, identifying situations that negatively impact customer satisfaction and organizing the enterprise-wide response.
Concurrent Technologies (CT) is a leading provider of innovative, hosted IT services including Web-based solutions for business intelligence, work process management and CRM. Founded in 1986, Concurrent Technologies designs, develops and implements innovative SaaS solutions that enable forward-thinking enterprises to streamline their operations and leverage internal/external data sources to enhance business performance. Concurrent Technologies’ clients include both well known FORTUNE 500® companies as well as small and mid-sized enterprises.
Find Out MoreWe welcome the opportunity to discuss how Concurrent Technologies' hosted services can meet your needs.