What We Do
What is Concurrent Technologies?
Concurrent Technologies focuses on the implementation of web-based solutions that address critical enterprise IT performance issues:
Work Item ManagementConcurrent Technologies WIM™ (Work Item Management) helps companies streamline the workflows that support customer engagements—inquiries, orders, fulfillment, etc.—while improving productivity and customer satisfaction and reducing error rates and delivery times. WIM integrates customer transactions across multiple channels (e.g., phone, web, e-mail, fax) and coordinates the work effort needed for fulfillment by multiple business groups. More
CRM SolutionConcurrent Technologies ReachSpark™ Solution helps match customer service resources to the changing needs of the marketplace by collecting valuable marketing information about customers—interests, purchases, ongoing dialogs, preferences, etc.—that can be used to proactively deliver targeted messages to them. More
Cloud Computing/Managed Hosting
Concurrent Technologies provides managed cloud computing/hosting services that can be adapted to specific enterprise IT needs. More
Custom Software Development
Concurrent Technologies develops custom software to support critical functions, including content management, inventory management, customer management, human resource management, or otherwise to fill the gaps present in the existing software packages. More
Concurrent Technologies has pioneered the delivery of managed IT services since 1986. From outsourcing, to innovative e-business capabilities, to managed, cloud computing/SaaS offerings, Concurrent maintains an unrelenting focus on results-driven, IT solutions that drive enterprise performance.
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As one of the first companies to pioneer a cloud computing/SaaS approach to the delivery of critical enterprise applications, Concurrent Technologies has the experience that enables us to succeed where other, less experienced SaaS providers often fail. More >
Concurrent Technologies has the resources needed to support a range of enterprise IT needs. More >
Working with its business partners, Concurrent Technologies integrates and delivers many commercial off-the-shelf (COTS) applications. Additionally, in order to deliver best-of-breed solutions Concurrent has alliances with numerous vendors and service providers.More >
Concurrent succeeds through long-term client relationships. The following awards have been issued to Concurrent Technologies. More >